These Terms of Use apply to the terms and conditions provided by Wawa Line Service (hereinafter referred to as “Company”). Specifies regulations regarding VPN/Proxy services (hereinafter referred to as “Services”) there is. Users can use the service by agreeing to these Terms of Use. If you do not agree to these Terms of Use, you may not use the service. doesn't exist.

Article 1 (Purpose)

These terms and conditions are the terms and conditions of use for services provided by Wawa Line (hereinafter referred to as “Company”). The purpose is to stipulate procedures and other necessary matters.

Article 2 (Effectiveness and Change)

1. The contents of these terms and conditions become effective upon posting on the Internet website (www.wawaline.com) and product page (APP) provided as a service.

2. If reasonable cause arises, the Company may change these Terms and Conditions without prior notice, and the changed Terms and Conditions will become effective upon notification in the same manner as in Paragraph 1 above.

3. If the user does not agree to the changed terms and conditions, he or she may request cancellation. If the user continues to use the service after the effective date of the changed terms and conditions, he or she will be deemed to have agreed to the changes in the terms and conditions.

Article 3 (Rules other than terms and conditions)

1. Matters not specified in these Terms and Conditions shall be governed by the provisions of the Framework Act on Telecommunications, the Telecommunications Business Act and other related laws, and the practices of the relevant industry.

Article 4 (Definition of terms)

1. The definitions of terms used in these Terms and Conditions are as follows.

1) Service: Virtual private network (VPN), leased IP, provided by the company to users, This is a proxy server service.

2) User (member): A person who can use the company's services by creating an account (login ID, mobile phone number, password) after completing the application for membership and conclusion of a service agreement according to the procedures provided by the company.

2. Account: This refers to the ID (ID, email address or mobile phone number) and password that the user registered with the company to use this service.

3. Fee (usage fee): This refers to the amount paid by the user to the company to use this service.

Article 5 (Application for service use and establishment of service agreement)

1. The use contract is established when the user agrees to the terms of use and the company approves the use upon application for use.

2. To apply for use, users use the online membership registration form provided by the company.

Article 6 (Termination of Service Use Agreement)

1. Users may terminate the service use agreement with the company. If a user requests cancellation, the company must take action accordingly without delay.

2. The company may terminate the contract with the user in the following cases.

1) If the user violates the obligations under these Terms and Conditions.

2) In case of criminal acts or acts against public order.

3) When engaging in actions that may cause harm to other users

4) If there are reasonable grounds for refusing to provide other services, the service use agreement with the relevant user may be terminated without prior notice.

3. If the service use agreement is terminated, the company deletes all information, including the member's personal information and data, except for the minimum information that the company must retain in accordance with relevant laws and the “Personal Information Processing Policy”.

4. Upon termination, account access and service use are prohibited, and the company is not responsible for any loss of user account information that occurs after service termination.

Article 7 (Provision and use of services)

1. The company can provide services to users for a fee or free of charge, and details such as scope of provision, conditions, and usage fees are posted on the service screen (website, APP, program).

2. The provision and use of services is operated 24 hours a day, 365 days a year, unless there is a special problem with the company's business or technology.

3. The company may temporarily suspend the service on a date (time) determined by the company for regular system inspection, expansion, and replacement, and any temporary suspension of service due to scheduled work will be notified in advance.

4. In case of service interruption due to reasons beyond the Company's control (intention of the system administrator, system failure without negligence, blocking by a specific organization, etc.), advance notice is not possible.

5. The company is not responsible for service complaints resulting from the user's individual access environment or circumstances. Users can determine whether the service is suitable for them through a free trial.

Article 8 (Change in service provision)

1. The scope and content of the service, service usage fees, and other related matters may change at any time in accordance with the company's policies. However, this does not apply to paid services already in use.

2. The company may change the service provision IP address due to technical or commercial factors such as a failure of the network operator (IDC), force majeure, or IP connection failure, and the company is not responsible for any direct or indirect damages resulting from the change of the IP address. I won't lose.

Article 9 (Suspension and termination of service)

1. The company may temporarily or permanently suspend or terminate the provision of all or part of the service after notifying the user due to laws, administrative dispositions, or business or technical reasons.

2. The service may be suspended or terminated even if it is virtually impossible to provide the service due to a national emergency, natural disaster, or other unavoidable reasons.

Article 10 (Refund Policy)

1. Due to the nature of the service, the conditions for refund are as follows.

1) If there is no connection history within 72 hours after payment of the paid service fee, and 72 hours have not passed.

2) After paying for paid services for more than 30 days (1 month), there are more than 20 days remaining.

2. Users who meet the conditions in Paragraph 1 above can apply for a refund, and the application method and refund amount calculation method are as follows.

1) Refund application method: User's registered account (ID or email address, mobile phone number), purchased service product name, payment date, payment method (method). Information on how to receive a refund (account information, etc.) will be sent to the customer service email address. At this time, the method and information for receiving a refund must be the user's own.

2) Calculation of refund amount: In accordance with the Consumer Dispute Resolution Standards, the refund will be made after deducting the amount corresponding to the number of days of use until the date of cancellation, the platform fee, and 10% of the total payment amount. Example: When requesting a refund for 20 days after purchasing 8,800 won for 30 days from Google:
Usage fee payment amount 8,800 won - (2,933 won for 10 days use + 15% Google platform fee 1,320 won + 10% deduction 880 won) = 3,667 won.
- The day of refund application is included in the number of days used.
- In the case of Hanwha, rounding to the nearest KRW is applied.

3. If you purchased from other platforms such as Google Play Store or Apple Store, you can request a refund according to the refund policy of that platform.

Article 11 (Obligations of the Company)

1. Unless there are special circumstances, the Company allows users to use the service on the service start date requested.

2. The Company has an obligation to provide continuous and stable services in accordance with the provisions of these Terms and Conditions.

3. The company must not disclose or distribute user information acquired for the purpose of providing services to others without the user's consent and must maintain confidentiality. However, this does not apply if a request is made from a relevant agency for the purpose of an investigation in accordance with relevant laws and regulations.

4. If the company recognizes that opinions or complaints raised by users through prescribed procedures are justified, it must immediately process them. If not, it must inform the user of the reason and processing schedule.

5. The company is not responsible for the results or losses of users' business activities conducted through the services provided by the company.

6. The company posts the “Personal Information Processing Policy” on the site and protects and processes users’ personal information in accordance with it.

Article 12 (User Obligations)

1. Users must fill out all information based on facts when concluding a service agreement (signing up for membership) or making changes. Users cannot claim any rights if they register false or someone else's information.

2. Users must comply with matters stipulated in these Terms and Conditions and other regulations and notices announced by the Company, as well as relevant laws and regulations, and refrain from engaging in any other acts that interfere with the Company's business or damage the Company's reputation. You shouldn't.

3. Except in cases where the company assumes responsibility in accordance with relevant laws and the “Personal Information Processing Policy,” the user is responsible for managing the account assigned to him or her.

Article 13 (Compensation for Damages)

1. If a user is unable to use the service due to the company's fault, the user must notify the company of the fact, and if a service failure occurs due to the company's negligence, the user can claim a refund or compensation for damages.

2. Claims for damages apply only to paid users, and if a service interruption lasts for more than 24 hours, it is calculated on a daily basis, and the service period (or available capacity) is added/extended by the number of days of the interruption. (In normal cases, additions/extensions are automatically processed without a separate application process)

3. Claims for damages will be extinguished when one month has elapsed from the date on which the cause arose.

Article 14 (Disclaimer)

1. The company is not responsible for any damage suffered by users while using the service. Users assume full responsibility for the materials they provide.

2. The company is not responsible for any disruption in the use of the service due to reasons attributable to the user.

3. The Company is not responsible for service interruption due to natural disasters, national emergencies, or other force majeure.

Supplementary provisions

(Enforcement date) These terms and conditions will be effective from October 1, 2023.